Memoria Funerals Logo

Memoria Funerals

Location: United Kingdom

Email:

Contact Number: +44 1865 456 789

Website: https://www.memoriafunerals.co.uk

4.7 - Excellent

Description

We understand the challenges that face many people when they have to organise and pay for a funeral, and that’s why we’ve created a funeral plan to try and make things easier for when the time comes. We have a range of options available from direct cremation to more traditional styles of funerals.

User Rating

4.7 average based on 40 reviews.


5 star
37
4 star
0
3 star
0
2 star
0
1 star
3

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Reviews

Customer from Stockon on Tees
Verified - November 30, 2022

As promised, they rang back within 1 hour of contacting them. The process was explained slowly and fully. Their prices were very competitive and the service offered was far superior than a main one advertised on TV. The only additional possible cost was mentioned on 2 occasions to make sure we understood everything. The money paid is protected by the financial services. So we paid our money for 2 direct funerals on the spot with the knowledge the price will be the same no matter when we eventually need their services

★★★★★
5 - Excellent
Sean Elliott
Verified - April 1, 2020

I contacted Memoria to discuss a funeral plan and arranged a call back convenient to myself. The call was early and inconvenient so I did not answer and waited for my requested slot. They did not call at the allocated time. They called again later, to which I asked to be contacted at another time convenient to me. This happened again. I decided that I did not want to deal with a funeral company with poor time keeping. However, I continued to be hounded by them with many calls and now I am being bombarded with spam emails, one almost every 30 mins. I will be making a further complaint to the relevant association.

★☆☆☆☆
1 - Bad
GREEN
Verified - February 9, 2022

My husband and I decided that we wanted to take out a pre-paid no fuss funeral plan. We explored several companies and in the end settled on Memoria. From first point of contact it was clear this was a professional and considerate company. We had several calls with their representative Marc Winter who was professional, compassionate and extremely knowledgeable. Marc was able to answer all questions and put our minds at ease. There was no pressure to take out a plan with Memoria, he gave all the facts both positive and negative giving food for thought where appropriate. We certainly didn’t feel we were talking to a ‘salesman’. We couldn’t have asked for a nicer and respectful chap to deal with in regards to such a personal matter. Would highly recommend Memoria. My mother was cremated at their Waveney facility last year and the staff involved were second to none and their environment is beautiful and peaceful. Can’t praise them enough.

★★★★★
5 - Excellent
Mark silverwood
Verified - February 6, 2022

I was recommended to Memoria through a family member after my father died. I called them late at night very caring. They kept me up to date with all the process funeral arrangements they were in contact regularly I was talking with Sue Willis throughout very nice lady, Also the thanks to celebrant Jane great service and Paul who took care of my father on the day of the funeral in a very professional manner. Thank you from my family ??

★★★★★
5 - Excellent
Julie Lewins
Verified - October 18, 2022

Stephen was brilliant. We had the initial chat then I told him I’d got terminal cancer. No gushing sentiments just straight forward talk and advice with appropriate humour thrown in on both sides. Memoria was the first place I rang and I was so impressed with Stephen's knowledge and understanding that I didn’t bother researching any other companies in the 4 days grace we agreed that I would think about it. He phoned me back 4 days later, just as agreed, and I signed up

★★★★★
5 - Excellent
Mark Ridgway
Verified - December 17, 2023

Great service, couldn't fault them. Had a few queries I needed to speak to them about, and everything was dealt with promptly, and lifted off my shoulders. They kept me regularly updated by phone. A previous undertaker had given me my Mothers Ashes in a plastic 70's sweetie container, so it was lovely to receive from Memoria, a gift bag containing a gift box with my dear friends ashes in, which felt way more appropriate. Thanks Memoria. Caroline Ridgway

★★★★★
5 - Excellent
Robert Walker
Verified - May 3, 2020

We want to thank Memoria for handling our Dad's funeral with such professionalism and sensitivity. They guided us through the process and made all of the steps so easy. They arranged everything, and kept in contact with us through the process. They provided a wonderful celebrant to lead the funeral service, and they took all of the worry out of organising such a potentially stressful event. We would thoroughly recommend them, and will certainly turn to them again when the need arises Robert, Marion and Lesley.

★★★★★
5 - Excellent
Louise Goode
Verified - July 29, 2020

I work for this company on a regular basis and have recommended it to friends many times. They are helpful and compassionate and extremely professional/ efficient. They offer a very reliable service for an excellent price. I’d like to give a special shout out to Rhonda, Danielle and Alison who arrange the funerals I lead. Highly recommended on every level.

★★★★★
5 - Excellent
Katarzyna Czapczynska
Verified - July 6, 2023

Great customer service from the first to last step - I could call with the questions during process and I get answer and documents I need it to fly with my father ashes abroad, professional delivery. Very grateful for Hailey - she such a warm and helpful person. I am very impressed. Thank you very much

★★★★★
5 - Excellent
Mollie Conroy
Verified - December 30, 2022

I can't thank this company enough.... my mum paid for a straight cremation and I can't believe how amazing memoria have been. When my mum passed they did everything my mum wanted from collecting her from the hospital a week after she passed, her cremation a week later and less than 3 weeks after losing her they brought her ashes home .... thank you so much for making the worst time of my life a lot easier with your kindness and dedication xxxx

★★★★★
5 - Excellent