Shred It

Needed our most recent Shred It invoice as we were doing our books ready for the accountant. Looked everywhere through my emails and realised I had inadvertently deleted it. Rang Shred It this afternoon. Steve Broderick took the call, was so pleasant, had to deal with a couple of hiccups re email address, dealt with it all complications. Nothing too much trouble. Found invoice we needed, didn't have to wait long, really helpful and so pleasant, even towards the end of the day in the middle of summer. Thank you

Callum Pepper provided copies of your Environmental and Waste Carrier certification in less than 5 minutes with a really useful and helpful call back and copies of the certificates we needed to help set up our EMS. Really great, helpful, friendly service. Well done that man!

Staff was great very Professional and called back and managed my query

We had an issue with a missed collection following an office move but this was dealt with honesty and efficiency by Andrew Cronin and resolved to our satisfaction. I have also had excellent service by Tim Gmerek who went over and above in arranging an ad-hoc collection from another one of our offices at short notice.

Thank you for the fast response and action for the collection of our blue bins. You were very polite and dealt with the matter very effectively as well as updating and informing me of the solution very promptly.

Mr S Shaikh was very helpful, efficient and got me what I needed in a matter of minutes. He was polite and made friendly conversation whilst the schedule I required was being processed.

I needed a one off collection of some shredding. They sent me shredding bags and we got to work sorting through everything. They then turned up without any notice. It took so many emails for them to actually turn up when we asked. I was told I wouldn't be charged for the failed collection. They tried to bill me for the failed collection. Then they said it was an error and I would be credited for the amount to clear my account. Then I got a collections email. It's been such a lot of work getting everything sorted. 50+ emails and several phone calls. Just for 1 collection. They seem to have several departments that do not communicate with each other and use separate systems.

Very prompt response from Ellie Tracy Hannon. It was quickly sorted out

I have contacted Shred it this morning and spoken with Shaf and found him to be extremely helpful. He was efficient and informative and my query was managed without delay. Thank you for your time Shaf.

I have been dealing with Ellie Tracy-Hannon recently, regarding changing our account etc. She has been most helpful in sorting things for us. Very happy with the help she gave.