BIBO Water

Customer support is really good, although the engineer visit was a little disappointing. The engineer just walked straight through with boots on our new carpet, never asked if he should take them off. The tap that was fitted under the sink leaked for a full day before us noticing the unit was soaked with everything in it damaged. The guy himself went out of his way to make sure the fitting was complete due to complications, which was a plus. Overall, an ok experience.

Very helpful when I first phoned about my problem with my Bibo water dispenser. The engineer came out the next day; all fixed now. Thank you.

From online purchase to installation was so quick and easy to do. The people I spoke to on the phone came across as kind and knowledgeable with no strong accents. The engineer was quick with his installation and explained everything so we could understand. Oh, he made no mess and cleared all the rubbish away.

Excellent service from the HQ Team and also the very helpful service technician that came to repair my machine. Five stars all the way.

Great service! Quick response. So happy with my Bibo! Everyone in my family has a Bibo now. If there is ever an issue, they contact you straight away and resolve the issue.

Very good manners!!!!!! Engrossed entirely in his very thorough work. Very pleasant. I have very poor health, so his kindness & very hard work was outstanding, making me feel secure about what I drink!!!!!!!!!

We had a female engineer attend to resolve a water leak on our Bibo machine. She arrived on time, resolved the problem, and would be a credit to any company. She showed us what work she had completed and discussed the machine with us. Overall, we were very pleased with the service we received from you.

I love our Bibo, and dealing with customer service is always a positive and personal experience. The best thing about the machine is the fresh, clean, and cold water.

I have had a Bibo machine for over 5 years now, and it's still working great. Any slight issues I have had have been resolved with a quick phone call. Their customer service is faultless, 5 stars. I don't normally give reviews, but felt this company really deserves one. Would have no hesitation to recommend!!!

Such a wonderful product that I officially cannot live without. Even as a company, they are very passionate about their product; they send engineers so quickly to resolve any issues, and they are all very friendly. I have had my water tank for years now and will not change Bibo for anything else. I recommended it to my family and friends, and all are not disappointed with their decision. Thank you, Bibo!!