Shred It
About This Business
About Shred-it Shred-it is a Stericycle solution that helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products. Why Shred-it 35+ Years of Experience 450K+ Locations Serviced Worldwide 20+ Years i-SIGMA Certified One-time shredding services Regular shredding services HDD & e-Media destruction Free security survey Sustainable services Contact us
Customer Ratings
Customer Reviews (38)
Very prompt response from Ellie Tracy Hannon. It was quickly sorted out
Sarah Barnett
I needed a one off collection of some shredding. They sent me shredding bags and we got to work sorting through everything. They then turned up without any notice. It took so many emails for them to actually turn up when we asked. I was told I wouldn't be charged for the failed collection. They tried to bill me for the failed collection. Then they said it was an error and I would be credited for the amount to clear my account. Then I got a collections email. It's been such a lot of work getting everything sorted. 50+ emails and several phone calls. Just for 1 collection. They seem to have several departments that do not communicate with each other and use separate systems.
L S
Mr S Shaikh was very helpful, efficient and got me what I needed in a matter of minutes. He was polite and made friendly conversation whilst the schedule I required was being processed.
Thank you for the fast response and action for the collection of our blue bins. You were very polite and dealt with the matter very effectively as well as updating and informing me of the solution very promptly.
Simon Pell
We had an issue with a missed collection following an office move but this was dealt with honesty and efficiency by Andrew Cronin and resolved to our satisfaction. I have also had excellent service by Tim Gmerek who went over and above in arranging an ad-hoc collection from another one of our offices at short notice.
Bhavesh Patel
Staff was great very Professional and called back and managed my query
Rick Payne
Callum Pepper provided copies of your Environmental and Waste Carrier certification in less than 5 minutes with a really useful and helpful call back and copies of the certificates we needed to help set up our EMS. Really great, helpful, friendly service. Well done that man!
Liz
Needed our most recent Shred It invoice as we were doing our books ready for the accountant. Looked everywhere through my emails and realised I had inadvertently deleted it. Rang Shred It this afternoon. Steve Broderick took the call, was so pleasant, had to deal with a couple of hiccups re email address, dealt with it all complications. Nothing too much trouble. Found invoice we needed, didn't have to wait long, really helpful and so pleasant, even towards the end of the day in the middle of summer. Thank you
Annie
Very helpful sorting out my query today, Deborah was friendly and efficient, thank you so much
Camilla Gray
I have spoken to Deborah Blood from the Customer Service Team several times in the past week and she has been very helpful. I was having issues with my local shred it depot and she sorted everything out very quickly.