Location: United Kingdom
About Shred-it Shred-it is a Stericycle solution that helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products. Why Shred-it 35+ Years of Experience 450K+ Locations Serviced Worldwide 20+ Years i-SIGMA Certified One-time shredding services Regular shredding services HDD & e-Media destruction Free security survey Sustainable services Contact us
4.3 average based on 38 reviews.
Hi - Fab service from my local Shred It team. Easy to arrange, good competitive price, and the driver was a lovely lad, helpful and hand balled everything to his lorry …. No complaints - credit to the business / will use again !!
I approached shred it for a one off job. The person who I dealt with in the first instance didn't actually book the job in, so after a few weeks of them not collecting the shredding I called and spoke to David. He got the correct paperwork over to me to be completed and I made the payment and he gave me a date for the same week for collection. All completed from call to date been offered within 30 minutes. What started as a disappointing experience was quickly and efficiently remedied. Thank you David Tuke.
Terrible company to deal with, one of the worst in my experience. I could list a whole host of issues over an extended time frame but suffice it to say I am very pleased that we have cancelled and moved to a new provider. Overcharges, poor communication, always adding fees, fuel/environmental surcharges, account managers not responding to enquiries but customer services saying that all issues need to go through the account manager! These are just the tip of the iceberg. They are not isolated incidents either, but chronic. Also, rather than having someone responding with an email address on here, just sort out the customer service system! My advice would be to avoid as there are far better options out there!
The setting up of arrangements was easy. Shred-It crew arrived on time. Efficiently removed the x30 bags! of paperwork. Provided the 'Certificate of Destruction' in order to provide closure of this task.
Have been using this company for the past 14 years. Called Shred-it customer service to request an additional collection. No problem too big to resolve. Shafaqat Shaikh was great from start to finish, and also remembered our last request when we were talking about it. All sorted thank you as always
The person in the Customer Service Team who I spoke to today, was extremely helpful in that he understood my query that our collection had been missed and that we had not been informed about the company re-shuffle which meant change of dates, hence our collection being missed. Arrangements have been placed to collect 5 of our overflow bags. Thank you.
I needed a very speedy shred it service, I've not used them before and found Bobby really helpful, polite and got me the best price for the service I required. Really impressed I will be using the service again.
The process of picking up and removing confidential waste went smoothly. However, our issue is that in the initial email conversations with a Shred It Rep there was no mention of the fuel and environmental surcharge ie the rep quoted 'total costs' without mentioning or including this. It was however mentioned, in the small print, in the contract. I raised this as an issue with Shred IT and it was agreed they would review the emails from the Rep and get back to us. However we have had no response just a re issue of the original invoice. Disappointing from such a reputable company
I have spoken to Deborah Blood from the Customer Service Team several times in the past week and she has been very helpful. I was having issues with my local shred it depot and she sorted everything out very quickly.
Very helpful sorting out my query today, Deborah was friendly and efficient, thank you so much