BIBO Water Logo

BIBO Water

Location: United Kingdom

4.6 - Excellent

Description

BIBO strives to do good. Driven by a thirst to bring beautiful tasting water into people’s lives in a manner that has minimal environmental impact and supports health and well-being. We care about our planet, our customers and our products. For the morning brew, the post-workout refreshment, that much needed cuppa with a friend; BIBO rests in the heart of our customers homes and workplaces.

User Rating

4.6 average based on 40 reviews.


5 star
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Reviews

Cat
Verified - March 2, 2023

The Bibo has made such a difference to our small business. It's efficient, consistent, and such a time saver on waiting for a kettle to boil! The customer service team are always on hand and reply to any queries within hours, not days, and are incredibly helpful. When it did develop a small fault (through our hard water rather than the machine itself!), the service engineer was on hand very quickly and also made sure all our settings were still current for our hours of usage. Top service!

★★★★★
5 - Excellent
Ruth Etzioni
Verified - August 21, 2022

Efficient office and lovely engineer. We have two machines which are great, and we receive good service from Bibo. I also like the fact it is the same engineer we get to see each time, which helps with consistency.

★★★★★
5 - Excellent
Mr Mehboob Nadat
Verified - September 4, 2020

Love our Bibo water dispenser. Recently something went wrong, and we had to use the kettle, which was awful, while we waited for Lewis to come and do his magic. Could not be without our Bibo, hot or cold water on the go.

★★★★★
5 - Excellent
Sam
Verified - July 31, 2021

Having previously been with Virgin Pure, then Culligan after they brought out the commercial side to Virgin, we couldn't be happier now being with Bibo. The machine itself is brilliant and looks great in the kitchen, and the service was second to none. Milly R was always quick to get back to me and answered any questions perfectly. Delivery of the machine was quick, and the installer Tasha was knowledgeable and very bubbly. Overall, would recommend Bibo to anyone considering getting a water machine.

★★★★★
5 - Excellent
Kellyann McGovern
Verified - January 27, 2021

Hello, Our company has now had Tasha come out to fix and service our Bibo machine three times. Tasha is so professional and friendly. Always has a smiley face and goes above and beyond to make sure we are happy with everything. Very good service. Happy customer. Until next time, Kellyann

★★★★★
5 - Excellent
Shaun
Verified - December 6, 2023

We have been using BIBO machines to provide hot and cold water for our employees for the past 4 years and have been really impressed by the product and service. BIBO are always proactive with service visits and reactive with any queries. I would highly recommend BIBO for business and home.

★★★★★
5 - Excellent
Mr H
Verified - November 10, 2020

Just a heads up. BIBO no longer has a rental option for domestic customers if you were considering them as a new provider or changing over from a competitor. Not sure why they have taken this path.

★★★☆☆
3 - Average
Julie Kerr
Verified - February 15, 2020

The BIBO engineer (Sam) visited Barberry House to attend to our machine, which was leaking water from its base. Sam straightaway found the problem, he had the relevant parts with him in his van, and by the time he had finished servicing, our BIBO machine looked like new. Excellent service as always, and BIBO go above and beyond every time - thank you.

★★★★★
5 - Excellent
Linda
Verified - December 1, 2023

BIBO responded, as always, quickly to my request for help and were able to send an experienced person to assess and correct a problem with our machine.

★★★★★
5 - Excellent
Consumer
Verified - October 27, 2023

Do not hesitate. Our water from the tap is revolting; we drank squash to disguise the taste. I so wish we had purchased our Bibo years ago. I now drink only water, and I even take bottles from our machine into work so I don’t have to drink the water there!!! Honestly… it’s so good. The installation guy Sam was fantastic; I thought I could only have it by the sink, but the installation guy said I could have it in so many more places around my small kitchen, and he was so professional and quick. 10/10 for me. Cheers

★★★★★
5 - Excellent